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13/1/2020

busy but calm shift. Stay, New Bookings, Pay issues short and long terms, reports today 3 7 14 days, non refundable and stracta, airbnb revies, few calls.


- Nordurey Hotel City Garden  outside door code: 03791. Added in solutions. (Thordis told me this was changed on 5th Jan, and for some reason Expedia bookings might not receive the right code - which was the case last night, late arrival)


- Donna Hahn added extra night for early check in but couldn't make it due to flight cancellation. However, they want to use that night in the 3 night booking (14 Jan - 17 Jan). Expedia called about this and they should do all the changes regarding this booking. Thordis approved the date change


- Our system couldn't load from 3:30 till 4.... 

1 Comment

Nordurey Hotel City Garden: Their key code system works that way that there is a code for each room and that code works also for the front door for each room. We have never had 1 code for the front door only. Guests receive now the following codes so please someone check with Þórdís if everything isn't correct?


201|04121    

203|09812    

204|02402

205|06421    

206|08141    

207|04951    

208|08132    

305|02947    

306|09764    

307|05891    

308|04318    

103|03791

202|02432

301|05724    

302|07623    

303|02938    

304|09163    

101|02641    

102|03416    

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