busy but calm shift. Stay, New Bookings, Pay issues short and long terms, reports today 3 7 14 days, non refundable and stracta, airbnb revies, few calls.
- Nordurey Hotel City Garden outside door code: 03791. Added in solutions. (Thordis told me this was changed on 5th Jan, and for some reason Expedia bookings might not receive the right code - which was the case last night, late arrival)
- Donna Hahn added extra night for early check in but couldn't make it due to flight cancellation. However, they want to use that night in the 3 night booking (14 Jan - 17 Jan). Expedia called about this and they should do all the changes regarding this booking. Thordis approved the date change
- Our system couldn't load from 3:30 till 4....
Nordurey Hotel City Garden: Their key code system works that way that there is a code for each room and that code works also for the front door for each room. We have never had 1 code for the front door only. Guests receive now the following codes so please someone check with Þórdís if everything isn't correct?