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16/01/2020

Stay, tons of new bookings, pay issues short and long term, reports for today 3,7,14,other properties non refundable and stracta, reviews airbnb, pro tasks, only few calls, calm shift.


In MAR GuestHouse (16351249) got their food stolen from the fridge in the hallway, guests were really upset. It was a big birthday gift bag. Not found/ not even a chance to be found. 


ProTask  418412 - the guest complained about the noise, they couldn't sleep for 2 nights. Asked for reimbursement, nothing confirmed. In the meantime they tried to do find another stay. 


There were many tickets: Agoda error messages for Vibrant Hostel (418381, 418257, 418258,418313, etc)



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