Start by going to 'Settings' → 'Guest Management' → 'Auto Actions'
Then select the property the E-mail is applicable to.
After that you can hit the "+Create New Action"
To open an Action click "Edit".
Auto Action - Trigger:
E-mails can be property, room and unit specific. Also you can choose when the post is sent out.
If you would like to send out a post E.g. 2 days prior to arrival you should keep your Trigger Event on "Check In"
And the Trigger time to "-2".
Note: To activate a E-mail "Trigger Action" Should be set to Auto or Manual.
Auto: Will send out all E-mails automatically
Manual: E-mails need to be sent manually through a booking.
Don't forget to hit Save after changes!
Example of Booking Conformation E-mail setup - Arrives immediately:
Example of E-mail arriving 2 days prior to Check In:
Auto Action - Email (E-mail):
Name your Trigger
Send Email settings: Guest and CC: Email Address
Insert a Subject
Edit your Email text
Example of auto functions within your trigger:
Your reservation is as follows:
Name: [GUESTFIRSTNAME] [GUESTNAME]
Total number of guests: [NUMPEOPLE]
Total of [NUMNIGHT] nights.
By inserting these functions within your trigger the name of the guest and following details will be inserted.
To insert pictures to your mail:
Go to Settings → Booking Page → Pictures → and upload your picture.
Grab the URL Visible beneath the picture.
When you have the URL go back into your Trigger Action and Edit your Email Text: