Link customers from Property in Travia

Modified on Mon, 14 Oct at 10:54 AM

To have all bookings coming from Travia to Property we need to map customer according to each agency in Travia. 


You need to follow these steps: 


Login to your Property account.


Click on Settings - Guest management 



Then click on Customers



There you have an overview of all your customers in Property


Each customer has an unique ID number





You need to copy this number and add it to the cooperation in Travia


To do that you need to start with logging into your account in Travia


Click My property cooperations



Here you can see a list of all your agency cooperations




Click on Approved link and then you have an overview of this current cooperation. 




Copy the customer ID from Property and paste it to  Invoicee Id and click on Save.


Please keep in mind it's important to have the correct customer ID from Property to Travia so this will be correctly done. 


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