Before the creation of the account, in case the request is not coming from the owner email, always first check with the owner email to get a green light for the new account to be created. You can cc the owner in the response and ask for confirmation. After receiving the confirmation you can go ahead and create the account.
Go into Account Management on your own account (If the property that requested the new user has the role "Sub master" You have to be logged into the owner/main account of the property)
Input the password, click Create New Sub Account
You have to fill out the following:
Username
Password - Remind them to swap this out as soon as possible.
E-mail (For password recovery for example)
Role dictates the access this login will have.
Now you need to find the property in the list below, make it Writeable/Read Only (depending on role) on all 3 options. Do not forget to click SAVE before you continue.
Now you have to copy settings from another account so they will both show the same information and work the same
Go back into Account Management
Click Clone Account Settings.
What you need to copy from the account:
All Front Desk
Top 3 in Settings > Account > Account Access
Everything in settings->Account-> Preferences
Export Data (Settings - Channel Manager)
All Custom reports
Copy and finished!
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